知名艺人吴尊在个人社交媒体上发文,对国泰航空的服务质量提出强烈控诉,吴尊在文中详细描述了自己在国泰航空航班上的遭遇,并表达了对航空公司处理方式的失望。
以下为吴尊原文:
【中文】 尊敬的网友们,我想和大家分享一个关于我在国泰航空航班上的不愉快经历,我乘坐国泰航空的航班从香港前往新加坡,却在飞行过程中遭遇了令人难以置信的待遇,在航班起飞前,我就注意到了一些服务人员的态度问题,但并未想到事情会发展到如此地步。
在飞行过程中,我的座位附近的一位乘客突然发病,服务人员立即进行了处理,在处理过程中,他们并未征得我的同意,就擅自移动了我的行李,导致我的个人物品受损,更令人气愤的是,在事发后,国泰航空的处理态度让我深感失望。
【英文】 Dear netizens, I would like to share with you an unpleasant experience I had on a Cathay Pacific flight. Recently, I flew from Hong Kong to Singapore on a Cathay Pacific flight, but encountered an incredible treatment during the flight. Before the plane took off, I noticed some issues with the attitude of the service staff, but I didn't expect things to escalate to such a degree.
During the flight, a passenger near my seat suddenly fell ill, and the service staff immediately handled the situation. However, during the process, they moved my luggage without my consent, resulting in damage to my personal belongings. More frustratingly, the attitude of Cathay Pacific in handling the incident left me feeling disappointed.
我呼吁国泰航空能够正视乘客的合法权益,改善服务质量,为每一位乘客提供更加人性化的服务,我也希望广大网友能够关注这一事件,共同监督航空公司,确保乘客的权益得到保障。
【中文】 我呼吁国泰航空能够正视乘客的合法权益,改善服务质量,为每一位乘客提供更加人性化的服务,我也希望广大网友能够关注这一事件,共同监督航空公司,确保乘客的权益得到保障。
【英文】 I call on Cathay Pacific to face the legitimate rights and interests of passengers, improve service quality, and provide more humanized services to every passenger. At the same time, I hope that all netizens can pay attention to this incident and jointly supervise airlines to ensure that passengers' rights and interests are protected.











